Terms of Service

Last updated: April 2026

1. Acceptance of Terms

By accessing or using the FASL website, applications, or any related services (collectively, the "Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to all of these Terms, you must not access or use the Service. Your continued use of the Service following the posting of any changes to these Terms constitutes acceptance of those changes.

2. Service Description

FASL provides an AI-powered audio and video processing service that separates and removes background music from media files while preserving vocal content. The Service enables you to:

Upload audio and video files in supported formats (including MP4, MOV, MKV, WebM, AVI, MP3, WAV, M4A, FLAC, and others) for processing
Submit links from supported video platforms for direct processing
Download processed files with music removed or isolated
Access AI-powered transcription, subtitle generation, and translation features

Processing quality, speed, and available features may vary depending on your subscription plan. FASL reserves the right to modify, improve, or discontinue any feature of the Service at any time.

3. Eligibility

You must be at least 18 years of age to use the Service. If you are under 18, you may only use the Service with the consent and supervision of a parent or legal guardian who agrees to be bound by these Terms on your behalf. By using the Service, you represent and warrant that you meet these eligibility requirements and have the legal capacity to enter into a binding agreement. We do not knowingly collect personal information from children under 13.

4. Account Registration and Security

Certain features of the Service require you to create an account. You may register using supported sign-in methods, including email, Google, Apple, or phone number authentication. When creating an account, you agree to:

Provide accurate, current, and complete information
Maintain and promptly update your account information
Keep your login credentials confidential and secure
Accept responsibility for all activity that occurs under your account
Notify FASL immediately of any unauthorized use of your account

FASL is not liable for any loss or damage arising from your failure to maintain the security of your account credentials.

5. Subscription Plans and Payments

FASL offers both free and paid subscription plans. Paid plans provide additional features such as increased processing limits, longer file retention, higher quality output, and priority processing. Key payment terms include:

Billing: Payments are processed through our secure third-party payment provider. By subscribing to a paid plan, you authorize recurring charges at the applicable rate (monthly or yearly) until you cancel.
Auto-Renewal: Subscriptions automatically renew at the end of each billing period at the then-current price unless you cancel before the renewal date.
Price Changes: FASL may adjust subscription pricing with reasonable advance notice. Continued use of the Service after a price change takes effect constitutes your acceptance of the new pricing.
Taxes: You are responsible for any applicable taxes associated with your subscription, unless our payment provider acts as the merchant of record for tax purposes.

6. Refund Policy

FASL offers a 14-day money-back guarantee on all purchases. If you are not satisfied with the Service for any reason, you may request a full refund within 14 days of your purchase date. Our refund policy includes:

Full refund on any purchase - no questions asked
Refunds processed within 24 hours of your request
No hidden fees or penalties for requesting a refund
Cancel your subscription at any time with no lock-in or cancellation fees

To request a refund, contact us at [email protected]. Refunds are issued to the original payment method.

7. Acceptable Use

You agree to use the Service only for lawful purposes and in compliance with these Terms. You must not:

Upload, process, or distribute content that infringes upon the copyrights, trademarks, or other intellectual property rights of any third party
Use the Service to process content that you do not have the legal right to modify or distribute
Attempt to reverse engineer, decompile, disassemble, or otherwise extract the source code or underlying algorithms of the Service
Use automated scripts, bots, or scraping tools to access the Service or circumvent usage limits
Attempt to gain unauthorized access to FASL's systems, servers, or other users' accounts
Upload files containing malware, viruses, or other harmful code
Use the Service to process or distribute illegal, defamatory, obscene, or otherwise objectionable content
Resell, sublicense, or commercially exploit the Service without written permission from FASL
Interfere with or disrupt the integrity or performance of the Service

FASL reserves the right to investigate and take appropriate action against anyone who, in FASL's sole discretion, violates this section, including suspending or terminating the offender's account and reporting such conduct to law enforcement authorities.

8. User Content and Intellectual Property

You retain full ownership of all audio, video, and other media files that you upload to the Service ("User Content"). FASL does not claim any ownership rights over your User Content. By uploading files to the Service, you grant FASL a limited, non-exclusive, royalty-free license to store, process, and transmit your User Content solely for the purpose of providing the Service to you.

This license terminates when your files are deleted from our systems, whether by automatic expiration according to your plan's retention period, by your manual deletion, or upon account termination.

You represent and warrant that you own or have the necessary rights and permissions to upload and process your User Content, and that your use of the Service does not violate any applicable laws or third-party rights.

9. FASL Intellectual Property

The Service, including but not limited to FASL's AI models, algorithms, software, website design, logos, trademarks, and all associated intellectual property, is owned by FASL and protected by applicable intellectual property laws. You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Service for personal or internal business purposes in accordance with these Terms. You may not copy, modify, distribute, sell, or create derivative works based on any part of the Service without prior written consent from FASL.

10. File Retention and Deletion

Processed files are stored temporarily on our secure infrastructure and are automatically deleted after the retention period associated with your subscription plan expires. Retention periods vary by plan and are detailed on our Pricing page. Once a file is deleted, it cannot be recovered. You are solely responsible for downloading your processed files before the retention period expires. FASL is not liable for any loss of files due to expiration of the retention period.

11. Third-Party Content and Links

The Service may allow you to process content sourced from third-party platforms via video links. You are solely responsible for ensuring that you have the right to process such content and that your use complies with the terms of service of the originating platform. FASL does not endorse, control, or assume responsibility for any third-party content. Any links to external websites or services are provided for convenience only and do not imply endorsement.

12. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY. FASL EXPRESSLY DISCLAIMS ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ANY WARRANTIES ARISING FROM COURSE OF DEALING OR USAGE OF TRADE. FASL DOES NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, SECURE, OR THAT DEFECTS WILL BE CORRECTED. THE QUALITY OF AUDIO AND VIDEO PROCESSING RESULTS MAY VARY AND IS NOT GUARANTEED FOR ANY PARTICULAR USE CASE.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, FASL AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, AND AFFILIATES SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, ARISING FROM OR RELATED TO YOUR USE OF OR INABILITY TO USE THE SERVICE. IN NO EVENT SHALL FASL'S TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING FROM OR RELATED TO THE SERVICE EXCEED THE TOTAL AMOUNT OF FEES PAID BY YOU TO FASL DURING THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM.

14. Indemnification

You agree to indemnify, defend, and hold harmless FASL and its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, costs, and expenses (including reasonable attorneys' fees) arising from or related to: (a) your use of the Service; (b) your violation of these Terms; (c) your violation of any rights of a third party, including intellectual property rights; or (d) any content you upload or process through the Service.

15. Termination

FASL may suspend or terminate your account and access to the Service at any time, with or without notice, if you violate these Terms or engage in conduct that FASL, in its sole discretion, deems harmful to the Service or other users. You may delete your account at any time through the Service or by contacting support. Upon termination, your right to use the Service ceases immediately, and any files stored on our systems will be deleted in accordance with our data retention policies.

16. Changes to Terms

FASL reserves the right to modify these Terms at any time. We will notify you of material changes by posting the updated Terms on the Service with a revised "Last updated" date, and where practicable, by sending a notification via email or through the Service. Your continued use of the Service after the effective date of any changes constitutes your acceptance of the revised Terms. If you do not agree with the updated Terms, you must stop using the Service.

17. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the Kingdom of Saudi Arabia, without regard to its conflict of law principles. Any dispute arising from or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts in the Kingdom of Saudi Arabia.

18. Severability

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, such provision shall be modified to the minimum extent necessary to make it valid and enforceable, or if modification is not possible, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

19. Contact Us

If you have any questions, concerns, or feedback about these Terms of Service, please contact us at [email protected].